What To Do After The Crash

We hope you find the below information helpful in the case you end up in an accident. What many people may not know however, is that you have a choice (by Oregon Law) of where you take your vehicle for repair. We invite you to our repair center for quality collision repair you can trust.

What To Do
After The CRASH

Turn off the engine, leave your car where it is, if it’s safe to do so . Otherwise, drive to the side of the road or a well-lit parking lot.

Keep Calm!!!

If you think you are injured, stay in your car, relax, ask someone to help.

Never walk directly between two cars- if one is hit again you could be trapped between them.

Provide medical help to others ONLY if you are trained to do so.

Call the police, dialing 911 or 0

Do not say the accident was your fault, even if you believe it was. Time for sorting that out will come later.

Be tactful and courteous, after all, it was an accident, not something done on purpose.

Take photos of accident and location of vehicles

Exchange information; Names, addresses, Witnesses names and phone numbers, insurance info, license plate numbers.

Call:
Eugene 1060 West 1st Avenue | 541.485.3368
Springfield 2380 Main Street | 541.744.6292

1. Your car is the second largest investment you’re likely to make. Preserve its value and your safety by having it repaired professionally.

2. Never drive a car that could be unsafe because of damages.

3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our facility and ask that the insurance company inspect the car here.

4. Oregon law does not require you to obtain more than one estimate or appraisal.

5. You have the right to go to the repair shop of your choice. Your insurance company cannot require you to go to a particular shop.

6. Differences in repair estimates ar common. A lower estimate may not include all necessary work. If you’re not sure why one estimate is different from another you’ve received, please ask us!

7. Choose a shop that has uni-body repair equipment and certified technicians. (ICAR or ASE, for example)

8. Ask if the shop will be using genuine manufacturer (OEM) replacement parts.

9. Ask if the shop offers a lifetime warranty on repairs.

10. Let us help you!!!!

ORS 746.280

Designation of particular motor vehicle repair shop by insurer prohibited


§ 746.280¹ Designation of particular motor vehicle repair shop by insurer prohibited • notice • limitation of costs

(1) An insurer may not require that a particular person make the repairs to the insured’s motor vehicle as a condition for recovery by the insured under a motor vehicle liability insurance policy.

(2) Prior to providing a recommendation that a particular person make repairs to the insured’s motor vehicle, the person adjusting the claim on behalf of the insurer shall inform the insured of the rights conferred by subsection (1) of this section by communicating in a statement substantially similar to the following:

OREGON LAW PROHIBITS US FROM REQUIRING YOU TO GET REPAIRS TO YOUR VEHICLE AT A PARTICULAR MOTOR VEHICLE REPAIR SHOP. YOU HAVE THE RIGHT TO SELECT THE MOTOR VEHICLE REPAIR SHOP OF YOUR CHOICE.

(3) If an insured elects to have the motor vehicle repaired at a motor vehicle repair shop other than a shop recommended by the insurer, the insurer may not limit the cost of repairs necessary to return the motor vehicle to a preloss condition relative to safety, function and appearance other than as stated in the policy or as otherwise allowed by law.

(4) If an insured accepts the insurer’s recommendation, the insurer shall provide, electronically or in printed form, a statement to the insured within three business days after the date of acceptance in substantially the following form:

WE HAVE RECOMMENDED A MOTOR VEHICLE REPAIR SHOP. IF YOU AGREE TO USE OUR RECOMMENDED REPAIR SHOP, YOUR VEHICLE WILL RECEIVE REPAIRS RETURNING IT TO A PRELOSS CONDITION RELATIVE TO SAFETY, FUNCTION AND APPEARANCE AT NO ADDITIONAL COST TO YOU OTHER THAN AS STATED IN THE INSURANCE POLICY OR AS OTHERWISE ALLOWED BY LAW.

[1977 c.785 §2; 2007 c.506 §1]