Response Card of the Month

“This company understands the value of customer service! Not only was the repair done wll, but I was treated well by everyone at the company. Even the Techs walking by smiled and greeted me.”
Sharon


Jessica

Previous Winners

“You were highly recommended to me and now I see why. We had a great experience and feel very well taken care of. Great job!”
Jayson D.

“I was so pleased with the friendly, courteous, professionalism of the owners and their staff. Thank you so much for a wonderful job!”
Jeanette S.

“Your honesty over a broken tail light will bring me back (if ever needed!). If you are honest about something so small, I think you will be honest over the larger items as well.”
Juanita M.

“It was an efficient, pleasant experience from the first phone call to when we picked the car up. Thank you for the excellent repair work and taking such good care of us!”
Babe E.

“I have never been or had to have any body work done on my car since I got it but the job done on it was phenomenal. The detailing is a very nice addition which I am very thankful. Thanks a bunch!”
Evan P.

“Very professional. The staff are lovely and accomodating. They take the time to go over the repair process.”
Vicki K.

“As I expected, the car looked great on the outside, but was so impressed that the inside was cleaned to the point of looking brand new. Thanks so much!!”
Susan

“I've been to your shop more times than I'd like to, but every time the customer service amazes me. Thanks so much!”
Kaitlin V.

“I'm pretty sure my car looks better than the day I bought it! Thank you for helping a first-timer with all my questions. I WILL recommend you guys w/o hesitation”
Ashley P.

“There was a problem of communication with my insurance company. Tabatha was very considerate of my frustration and was able to give me a loaner. Although I didn't drive a lot, the loaner enabled me to attend the functions that were important to me. Her thoughtfulness was much appreciated!

Old Dominion is #1!”

Doris W.

“The first time I felt what I wanted was also important to them! Good customer service is NOT DEAD! It lives at Old Dominion”

Larry B.

“Was put at ease when I walked through the front door by Sue’s smile and genuine friendliness and by Tabitha’s caring and concern. They did a great job out in the shop restoring the car. Thanks”

Jonna H.

"Sue, Tabitha and Dustin were great. My car looks way better than before the accident. Kudos especially to your magicians in the shop! (whose names I don’t know)"
William M.


"What a wonderful experience. I expected the worse when I got creamed by an idiot. You folks took the sting out of the whole experience. Thank You."
 Shannon J

"You are Awesome and nobody else touches my vehicle. Thank you."
Jessica

"I was very impressed! Apparently, backing out of the paint bay, my car hit a cart. It made the repair a couple of days late, but stuff happens & I appreciate your honesty. I put the rose on my wife's pillow and she was very appreciative. Your business stands out on the the little details and you have won a future customer. Cookies were great too."
- Annette's hubby

"Great Work-Great Cookies!! :>)"
-Robert

"Wonderful customer service and excellent workmanship."
-Fred

"Thank you to everyone that worked on my 4-runner. It looks awesome! Great to do business with you all even when I didn't want to see you. LOL"
-Ted

"I love being able to work with people I can trust."
-Dorothy

"This process was too easy! When I got in my car accident it was really nice to get a call from you guys with the first question asking if I was okay. The repairs were quick and fixed flawlessly and everyone I talked to was so polite and friendly. Thank you!!"
-Kaitlin

"Great job! Everyone was very pleasant to work with. I would highly recommend your business to anyone."
-Dana

"You guys Rock!!