Testimonials
“I would come all the way from Canada again to get my car repaired! Fabulous, eh! “
Karen C
“Very nice experience all around. The repairs are flawless. The only downside is that my dog ate the rose!”
Bill
“I was so impressed- my brother sent me here after a bad experience with another local body shop. My car looks and drives better than ever! Wow. Thank You.”
Lillian
“You were absolutely awesome. I work in the insurance field and I can tell you, no one does it better than you. The rose was great too. Thank You!!”
Diane
“Car was finished early and looks great and smells like a …ROSE! Thank you”
Tammy
“Awesome service. What a treat having a rose on the seat! Wonderful, wonderful service and work. Thank you so much. “
Deanna
“you folks are great! The service is always excellent and the people/staff are always friendly and helpful. “
Gus
Dear Ms. McConnell:
Last week I had the tailgate of my 1999 Voyager replaced at your establishment, and on the basis of that experience, I would like to congratulate you on assembling a first-rate operation.
First of all, the workmanship of repairs was first-rate. My mechanic (and insurance company) recommended your shop and both were accurate in their praise of the work. Secondly, your receptionist was professional, efficient, and friendly. She expedited the paperwork effortlessly and crisply. Also, as retired contractor/builder, I admired the clean, organized, and efficient work areas, both office and shop.
In addition, I would like to express my appreciation for the efforts of Dustin, the estimator/scheduler. When I called on Wednesday last and discovered that the car was not going to be ready on Thursday as promised, I explained to him a dilemma I had (in-laws arriving from the east coast on Thursday at 9:30). He immediately indicated that he would try to resolve this problem. Within an hour he called and indicated he had made arrangements for mechanics to work late and the car would be ready at 8:30 Thursday. The vehicle was delivered cleaned and complete, with a rose on the front seat.
Such professionalism, customer service, and attention to detail is all too rare in today’s business world and is much valued when it occurs. It has truly been a pleasure doing business with you. Congratulations and thank you.
Sincerely,
Edwin Z.
"Thanks. I was almost glad I got in a wreck! NICE JOB!!"
Kelly K.
"A wonderful experience, from being greeted by Pat to the finished product. My truck, looking as good as new! Would recommend to all my friends that need it . . . A rose and extra paint . . . Priceless!!!!
Greta K.
"Tabatha was excellent with follow-through and keeping me informed. Sara was extremely helpful and positive. Keep up the good work! You deserve the accolades."
Jean N.
"A service run by consummate professionals with class and gracious and superb quality. I'm telling everyone to utilize your business."
C.G.
"Old Dominion went the "extra mile" and returned my car to me, and picked up the rental car from me due to my time frame. I really appreciated that. I feel that they are fabulous."
Tina L.
"Thanks again — I really appreciated all you have done! Everybody is great to work with and you made our car like new again. Dustin, you are an asset to this company."
Judy A.
"Thank-you for the excellence of your work, and the helpful manner in which I was served"
Bob B.
"I love my car and everyone did a good job to help return it to me just like it was before the accident. I felt valued and was treated to very special courtesy and competence… and my car was finished sooner than promised!!"
Linda S.
"My car was immaculate, I loved my rose and it was great being picked up at work and delivered to my car. Thanks!!"
Maureen P.
"Old Dominion is truly professional — they really do it right! Customer service is their priority — where many companies talk the talk, Old Dominion walks the walk!!"
Sue P.