Is your vehicle being repaired the way that your manufacturer intended? If you're wondering "what is OEM" and why OEM procedures matter when your car is repaired, you've come to the right place.  Today's Vehicles are More Complex In 2019, only 54.2% of collision repairers polled in the "Who Pays for What" survey said they are looking up OEM procedures for every repair, said John Huetter in an...

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