We understand that for most people, getting in to an accident is a confusing and frustrating time. Our goal is and always will be to take the hassle out of this entire process and make getting back to a normal life quick and painless.

 

We want to cover a few of the common misconceptions and myths related having your damages vehicle repaired. If you don’t see the answer to one of your questions, please do not hesitate to reach out to us.

Myth vs Fact #1: My insurance says I have to get three estimates.

 MYTH! There is no law that says you have to get more than one estimate. Oftentimes, the insurance company wants you to get three estimates so they can pay you off of the lowest. The only step you need to take is to identify the repair shop you want to use and let your insurance company know. In fact, typically we can get you scheduled in straight away and with your help and a few photo’s, we can get the process started without you even having to visit our facility.

Myth vs Fact #2: My insurance company determines where my vehicle is repaired

 MYTH! It is your vehicle and therefore it is your choice. Insurance companies are really good at persuading & pressuring you in to taking your vehicle to a shop they have an agreement with. This agreement typically provides discounts to the insurance company in trade for more work directed to the shop. This can result in poor craftsmanship, replacement of parts with inferior or imitation parts, under-trained staff, and other potential negative impacts on the quality of the repair of your vehicle.

Myth vs Fact #3: Aftermarket or Imitation Parts are as good as the Factory Parts

 MYTH! Imitation or aftermarket parts are NOT the same quality as the OEM Factory Parts. This is precisely why we made the business decision to only use OEM Factory Body parts on all repairs. The vehicle manufacturers recommend it, the overall final fit and finish of all our repairs shows it, and we believe it is the only way to properly repair a vehicle. It comes down to a matter of quality, a matter of safety and a matter of choice!

© 2019 by Old Dominion Collision - All rights reserved

1060 W 1st Ave, Eugene OR 97402 | service@olddominioncollision.com

We take care of people and in the process their vehicle gets repaired impeccably!